Privacy Policy

The Customs House Baltimore understand that your data and your privacy is a key concern for you and we are committed to protecting them, the information we collect will only be used for the purpose that you have provided it for.  

If you have any questions or queries please contact us at info@customshousebaltimore.com.

What does this Privacy Statement cover?

Under the current General Data Protection Regulations, we are obliged to inform you of the following:

We may share your personally identifiable data with the service providers including payment processors to ensure secure credit card transactions, hosting services, email service providers (marketing emails and newsletters if you have agreed to receive such newsletters), advertising partners, our business partners, suppliers and sub-contractors who we engage with to improve our websites, legal authorities when we are lawfully required to do so.

It could be possible that CCTV footage may be requested from us by an Garda Síochána for crime prevention and public safety.

Data we collect

We retain two types of information:

• “Personal Data”

This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, telephone number, event date and event location. Such information is only collected from you if you voluntarily submit it to us.

• “Non-Personal Data”

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Data Retention Period

Data Protection Act stipulates that personal information should not be kept longer than necessary for the purpose it was collected. The information you share with us when using our services will not kept longer than two years.

Ways we protect your data

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who require to have special rights to such systems. Transactions and credit card information are processed through a gateway provider and are stored securely.